Case studies

From Fragmented Marketing to a Unified System That Franchisees Actually Use

Overview

Fastest Labs is a U.S. franchise specializing in drug, alcohol, and DNA testing. With more than a decade in business and nearly 240 locations nationwide, the brand works with individuals, small businesses, schools, government agencies, and enterprise employers.

In an industry where trust, accuracy, and speed define the customer experience, Fastest Labs needed its local marketing to match the same level of professionalism.

Industry

Healthcare

Size

237 locations

Geography

United States

Products used
  • Social
  • Content Bundles
  • Analytics
30 days
HQ rollout complete
99%
Of all content now published through the platform
130%
Higher social engagement across the network QoQ
91%
Audience growth QoQ

The Challenge: Growth Outpacing Control

Fastest Labs expanded faster than its marketing could keep up.

Some labs went silent on social media for months, while others posted off-brand content that risked confusing customers. HQ had no visibility into what was happening across locations — no way to see which posts engaged communities or drove conversions.

Leadership realized the brand’s digital presence no longer reflected its reputation for speed and professionalism. To fix it, they set clear priorities to bring order without slowing franchisees down.

  • Clean up digital inconsistencies and build a unified social presence
  • locations to post locally while staying on-brand
  • Make social a turnkey system that works across all labs
  • Establish a cohesive content strategy for sustainable growth
Short-term goals
  • Create and connect local pages for each lab
  • Get the initial content strategy lined up
  • Onboard franchisees into a unified system
Long-term goals
  • Strengthen marketing as a core franchise offering
  • Keep brand presence consistent everywhere

The Solution: Building a System Franchisees Could Actually Use

Fastest Labs partnered with PromoRepublic to bring order and visibility into their social marketing.
HQ rollout in 30 days established standards, dashboards, and workflows.

Network rollout in 60 days
All franchisees are onboarded, receiving support for creating and connecting local Instagram and Facebook pages.
A central content library
Every lab has on-brand and ready-to-go assets and templates, while still leaving space for local additions.
99% of all content go through PromoRepublic
HQ can finally see activity across the network and measure results.
PromoRepublic gave us more than a posting tool — it gave us structure. Franchisees have a baseline of content to create their own hyper-local content to customize and publish.”
Cat Koehler,
Head of Marketing at Fastest Labs

The Results: From Fragmented to Unified

Franchisees now had an easy way to stay active online, while HQ gained the visibility and consistency it needed to guide growth. In the first quarter after rollout, the impact was clear:

  • +139% impressions
  • +119% engagement
  • +91% audience growth
  • 127 Facebook and Instagram pages set up and launched

Crucially, the results held. Even after two years, Fastest Labs continues to post positive quarter-over-quarter growth — proof the system is built for sustainability, not just a quick lift. 

Fastest Labs proved that rolling out a social system nationwide doesn’t have to take months. In weeks, they unified their brand presence and kept franchisees active locally. Consistent publishing across locations gave HQ full visibility into impressions, engagement, and audience growth — turning scattered execution into measurable ROI.

Your franchise network could see the same results.
PromoRepublic gives franchise leaders one system to unify locations, prove ROI, and drive visibility that converts.
Let’s talk
Irina Baranovskaya

Content Marketing Manager

Recent Posts

Meet the First Mobile AI Assistant for Local Marketing

For the first time, AI is being built not for headquarters but for franchisees. PromoRepublic’s…

3 days ago

How Retail Franchise Transformed Its Fragmented Local Marketing Into a Unified System

Learning Express Toys transformed its fragmented local marketing into a unified system with PromoRepublic. In…

2 weeks ago

The Franchise Playbook Behind Westside Pizza’s 55% Lift in Conversions

In one of the most competitive restaurant categories, Westside Pizza activated its entire network in…

3 weeks ago

Empowering 54 Franchisees to Turn Online Reputation into Measurable Growth

By centralizing review management with PromoRepublic, PropertyGuys.com empowered 54 franchisees to respond faster, stay consistent…

3 weeks ago