Review Management

All reviews in one-stop platform

Bring all customer feedback together and use AI to respond faster than your competition—all while sounding human with just a few clicks.

Improve online reputation across all locations

Become the brand of choice for your customers

Track customer feedback from every source and location from a single dashboard.

Keep it local, sound personal, reply faster with AI

Get back to your customers quickly with saved templates, automated replies, and AI that understands context.

Turn customer feedback and performance data into insights

Get insights from thousands of reviews to enhance CX at every location, no matter your brand structure.

Streamline your review management

Keep your response rates high by quickly reacting to reviews collected in one place.

Get real-time alerts for new reviews, unanswered reviews, and review spikes.

Create custom views for locations, partners, and teams to monitor relevant reviews.

Trigger automated review replies with Reply Assistant

Сreate custom, personalized messages based on rules and triggers for specific brands, locations, or star ratings.

Save time with pre-written replies that sound real

Respond faster, maintain brand consistency, and mimic
human interaction to elevate customer experience with reply templates.your business.

Translate reviews and personalize replies with AI

Craft personalized replies in no time, making your customers
feel heard and valued. Use dynamic variables to configure
maximum flexibility.

Case Study

City Wide facility solutions

How City Wide Achieved a 159%
Rise in Brand Engagement

58%

Faster responses to reviews quarterly

65%

Rise in calls from Google quarter after quarter

Audience growth across social

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Reply to reviews faster

Set up workflows, permissions, create templates, rules, and triggers to write less and connect more.