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Review Management

All reviews in one-stop platform

Bring all customer feedback together and use AI to respond faster than your competition—all while sounding human and on-brand.
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Improve online reputation across all locations

Become the brand of choice for your customers
Track customer feedback from every source and location from a single dashboard.
Keep it local, sound personal, reply faster with AI
Get back to your customers quickly with saved templates, automated replies, and AI that understands your brand context.
Turn customer feedback and performance data into insights
Get insights from thousands of reviews to enhance CX at every location, no matter your brand structure.
reputation manager

Streamline your review management

Keep your response rates high by quickly reacting to reviews collected in one place.
Get real-time alerts for new reviews, unanswered reviews, and review spikes.
Create custom views for locations, partners, and teams to monitor relevant reviews.
AI for reviews

Stay on-brand in every reply

Make sure every review reply sounds like your brand. PromoRepublic applies HQ-defined tone, wording, and rules, so replies stay accurate, compliant, and consistent across all locations.
trigger rules

Trigger automated review replies with Reply Assistant

Сreate custom, personalized messages based on rules and triggers for specific brands, locations, or star ratings.
Case Study
propertyguys.com

How Canada’s Largest Private Sale Franchise Network
Cut Review Response Time By 13x

20%
Lift in Google conversions
34%
Higher review response rates
13X
Faster response time
Read full story Show all stories
PropertyGuys.com case
saved replies

Save time with pre-written replies that sound real

Respond faster, maintain brand consistency, and mimic
human interaction to elevate customer experience with
reply templates.

Translate reviews and personalize replies with AI

Craft personalized replies in no time, making your customers
feel heard and valued. Use dynamic variables to configure
maximum flexibility.
Learn more

Flag irrelevant or spam reviews

Keep inbox clutter-free and focus on real reviews by filtering out inappropriate reviews right from your dashboard.

Turn reviews into local growth

Explore one AI-powered workspace to respond faster and protect your reputation.
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Choose what describes your business best:
What do I choose?

Enterprise: for multi-location and direct selling brands. Manage thousands of social media pages of your local distributors, partners, or franchisees.

Agency: for marketing agencies. Manage all your clients’ social media pages on one platform.

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