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Review Management

Become the brand of choice with the unified review management software

Manage customer feedback and join conversations around your brand in one dashboard. Proactively seize opportunities to boost brand ratings and win customers who search online to buy offline.

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98% of consumers turn to online reviews to evaluate a local business before making a buying decision.

The one-stop platform to improve your online reputation across all locations

Instantly Get Reviews

Increase your review volume by automating review generation

Track Brand Mentions

Get to know your audience better to grow customer satisfaction

Respond to Customer Feedback

Monitor and reply to reviews, and resolve queries quicker

Pick Up Insights From Your Location Performance

Uncover growth opportunities to boost your online reputation

Break down silos in local marketing data with our smart Local Intelligence Engine

It captures and analyzes data generated by customers so you can make data-backed decisions and grow revenue across locations. Here’s how it works in 1-2-3.

1. Data collection
Gathering metrics like ratings, numbers of reviews, rankings for your locations and its competitors across 30+ platforms and directories.

2. Analytics and visualization
Get your locations scored due to our data model and understand your competitors snapshots.

3. Alerts and suggestions
Uncover deeper and richer insights, get notified when some locations need more attention, get automated reports.

Supercharge your review management with performance insights

Your source of truth for analyzing brand reputation – review volume and distribution across 130+ channels, top-performing and underperforming locations – all key reputation metrics under one roof.

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Create review monitoring workflows your distributed team can rely on

Set up custom views for your locations, local partners and distributed team so they can efficiently monitor reviews relevant to their locations.

Track customer feedback across the network of 130+ reviews sites in one dashboard.

Google

Google Maps

Facebook

Yelp

Foursquare

Bing

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Handle customer reviews with just a few clicks

Never miss a conversation to show your customers their feedback matters. Keep your response rates high by quickly reacting to reviews conveniently collected in one place.

Create a constant stream of new reviews

The process of review generation doesn't have to be manual and time-consuming. Ensure your locations have new customer reviews regularly with automated review request campaigns.

Our review manager is trusted
by 50,000+ brands and local businesses

Restaurants
Educational services
Home services
Fitness
Beauty & Spa
Healthcare
Senior care
Retail

What our customers say

Brian Del Terzo, Co-Founder and Operational Strategist at Credilife

star star star star star

“PromoRepublic is an efficient way to post and schedule across multiple social media platforms, but one of my favorite features besides the ease of posting is the ready-made, suggested templates on a large variety of topics.

E.G. (Ervin) Sebastian C, Leadership Development Strategist

star star star star star

“One of the most complete Social Automation platforms I tried in the past 10+ years. I LOVE the topics suggestions feature; and absolutely love the social inbox feature where I can see my combined social media messages.

Eliza W., Partnership Manager

star star star star star

“We found all we need - from content creation and tons of post ideas and templates to automatic scheduling to 5 main social channels (Fb, Tw, Inst, Li, Pin). Using one tool to manage all our social media campaigns is a pure pleasure.

FAQs

What online review metrics can I track
through the platform?

We provide the ability to observe all the key reputation metrics to ensure success, at both the national and local levels. The list includes but is not limited to response times and rates, average rating trends, engagement by demographics and channels, and underperforming and top-performing locations.

Is review management available with all
pricing plans?

Review management is included under all three of PromoRepublic's plans – Small Business Plan, Agency Plan, and Multi-Location Plan. Please note, some features such as review generation and social listening are only included in the Multi-Location Plan, which works best for businesses managing reviews at scale.

Is it possible to white label a review
management platform to match our brand identity?

For sure! We've got a bunch of additional premium solutions that can be added to any plan – including a white-label platform and white-label mobile app with your logo and branded colors.

Is PromoRepublic's review management software suitable for marketing agencies?

Absolutely! PromoRepublic is one of the most comprehensive online review management tools for agencies managing local marketing for clients. Check our pricing to learn more about the features available in the Agency plan.

Discover how our award-winning review management software will work for your franchise

Contact us today, and we'll create a customized demo and proposal that addresses your unique business needs.
Choose what describes your business best:
What do I choose?

Enterprise: for multi-location and direct selling brands. Manage thousands of social media pages of your local distributors, partners, or franchisees.

Agency: for marketing agencies. Manage all your clients’ social media pages on one platform.

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