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Alla Bogdan Alla Bogdan Reading time: 11 minutes

How to Find Your Target Audience on Social Media: 10 Tips to Follow

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You may have a great product and provide perfect service, but your online content won’t have an impact unless it is pitched to an appropriate audience. It doesn’t matter how persuasive or engaging it is.

Christopher Newman, professor of marketing says, “Too often marketers create a campaign first, and then try to identify a target market they hope will be receptive to it”.  

So if you want to pull in customers, you need to find out who your social media target audience is and go there to market to them.

Identify Your Target Audience

Target Audience img

Before you can seek out your audience, you must identify them.

  • What age groups do you reach?
  • What’s their average income?
  • Do they have common values?

These and other questions will help you see a clear picture of who your ideal customers are.

Today’s marketing world is full of “build content people like” pieces of advice. For the most part, people don’t usually get the content they may be interested in or surprised to find. This is despite the scary fact that Instagram and Facebook listen to real-life conversations.
So if you’re providing social media services for small business, mid-size, or large brands, you have to help them figure out their target audience. It’s wise to create questionnaires with your client to identify their ideal audience. We can make it easy for you – download this free framework to define your target audience.


Now, the platforms. Are you sure you’re investing in the right channel? When you’re involved in content creation for social media, you have to make sure you’re creating content for the channel where your target audience hangs out the most. That kind of work deserved detailed research too, especially if you’re dreaming to find your target customer in any social media corner. Just take a look at this recent demographic research.

The Channels

You have to take a look at the different social media channels and find out where your target audience is spending the most amount of time. Let’s look at the major channels and understand what we can do to meet the eyes of your audience.

Facebook Audience Statistics 2019

Facebook audience research shows that this social media platform continues to be the most widely used social media platform, with 2.23 billion people log in to the platform every month. Based on total population, (not just internet users) a full 30% of Facebook ad audience is aged 25 through 34. Per We Are Social, America is the second-biggest population on Facebook having around 270 million users. Because of that, it’s a safe bet that your brand or your client’s brand will be on Facebook — all you need is to target them in the right way.

Twitter Audience Statistics 2019

According to Cision, 326 million people use Twitter every month. Statistics also say that 37% of Twitter users are between the ages of 18% and 25% while 25% of users are 30-49 years old. That means, younger Americans are more likely than older Americans to be on Twitter. When you’re planning your social media calendar, figuring out your social media posting schedule and you have a heavy Twitter user ratio, make sure you create some compelling Tweets — the ones which will be interesting for an audience of this age.

Instagram Audience Statistics 2019

It’s already 1 billion of monthly active Instagram users as Omnicore shows. Interesting fact: women more than men use this photo-sharing app, and if to be perfectly precise it’s 39% of women and 30% of men. However, there are plenty of millennials on the platform, so if you have people in that age range (under 35), who are part of your demographic, it’s best to include Instagram and find your target audience there.

Survey Your Customers

But even if the available statistics allows you to see a blurry picture of the audience you’re going to target, the information isn’t sufficient to draw a portrait of your buyer persona. To get full information, it’s necessary to ask people the right questions. Surveys are a big component of content marketing best practices. It is a good idea to survey your real customers and find out which social networks they prefer. As part of your survey, ask your current customers the following questions:

  • What is your favorite social media site?
  • Do you regularly read blogs? (please, name them)
  • What people do you follow on social?
  • Use free Google Forms to collect your answers or TypeForm

Determine Your Target Audience Size

Facebook Ads img

Facebook ads are not just a place for your promotions, but they also show you some clear data about your target audience and its size. For example, if you want to reach men and women in New York who are interested in social media marketing, you can find out that 240,000 people on Facebook match that audience. If your audience is too large like this one, you might want to target a narrower niche to start. I do recommend you to narrow your audience and search for exact niches, which your potential buyers are interested in. For “social media marketing” it can be content curation, advertising, search engine marketing (SEM) and many others. Any Facebook marketing guide for 2019 will tell you that it’s better to spend your advertising dollars on a smaller, more engaged niche than to blast a large demographic.

Narrowing your audience will also save your budget spent on ads.

You can also narrow your audience by another similar, competitor pages. For example, McDonald’s would point out KFC, SubWay, and Burger King. It means that they will reach those people who aren’t interested in those other 3 fast food chains. While you’re targeting that audience, take a look at some content creation examples used by competitors of your brand. That will give you an advantage once you’re looking into social media marketing automation with a social media content generator like PromoRepublic.

You should also know influencers of your niche, platforms, and blog where your customer hangs over. Facebook Ads will help you with this, and you will narrow your list up to those who are really interested in your page.

Facebook Ads img

Find Your Customers and Connect with Them

find your customers and connect with them

It’s important to note that you can upload your email database to almost every social media platform to find your customers. With Facebook Ads Manager you can create a custom audience. Your CRM, combined with social media management software, can let you reach out to, and engage with, those customers almost instantaneously.

Once you’ve created a custom audience, you can then ask Facebook to create a “lookalike audience”. Lookalike audiences are similar to your most valuable audiences. That means Facebook can put you in front of more people who are like your current audience. 

Find Your Target Audience in Facebook Groups

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If you’re using Facebook as a person and you want to find your audience online, use Facebook’s search bar to find groups that match your ideal customer’s interests. If you’re providing social media marketing services for multiple clients, find a way to segment those audiences properly so there’s no confusion.

Tailor Content for Your Target Audience

Now when you are done with basic preparation, you can start tailoring best content for them. There are several rules for you to remember, taken right from the best social media marketing guides:

  • No more than 1 post of curated content a week
  • No more than 2 promotions a week
  • At least 1 engaging content a day

Does your page engage with its followers? They do not follow you to buy your goods every day, so, please, make your page a source of inspirational and useful information for them. Otherwise, you’ll lose your target audience. A content creation template can help you create the right types of posts for the right audiences.

Your optimal content plan should contain different types of social media posts according to what they prefer: are these funny videos, motivational quotes, polls or educational blog posts/infographics?

Your social media goal is to generate traffic, leads and sales from social, but never forget about relationships you build there. Robust content is definitely not a reason for them to follow you, so spend some time and create a well profound content plan. This is important if you’re setting up a social media calendar for small business, yourself, or a larger brand. It’s one thing to schedule posts. You have to be present to engage the audience through social media.

Tailor Content for Your Target Audience

Create a Well Balanced Content Plan

Running a PromoRepublic facebook page for a while, I’ve discovered some types of posts that work perfectly for my business page.

Engaging Posts

While there is a lot to think about in the social media space, being a social media marketer is more than knowing the Facebook 2019 post size changes or what demographics to target with Twitter ads. You have to create great content on every channel you’re using. Here are some things that work great for PromoRepublic.

Ask Questions

Post Engagement img

If you ask yourself “Why they do not comment on my posts?”, you should also ask yourself whether you ASK them questions in your posts! Sometimes, your followers just do not understand what do you expect from them. It’s ok to let them know what you want them to do.

Such kind piece of content will be interesting for your followers. By the way, it won’t take much time and efforts if you try PromoRepublic’s Graphics Editor. This tool allows you to create and edit pictures up to your liking. So to say, it will take you several minutes to “draw” a perfect Q&A post and schedule it to any page you want. But keep in mind that the message should be clear and picture appealing.

Post Engagement img
Q&A posts are good for polls and communications. Don’t be shy! Post some questions you need to know in order to provide better service to your fans and followers.

Motivate With Visual Quotes

image12

When it comes to ads or engagement posts, people more likely to notice text with a picture. The thing is, we see a picture and decide within ⅕ of a second to read or not to read the text associated with it. Use this information to your advantage and offer them visual posts to motivate and inspire with great sayings and quotes. Why are these types of quotes are so popular? We all are fighting with inner questions all day long and when we find something that speaks to us and our situation, our finger instinctively taps the “like” button.

Promotional Posts

There’s an art to promotional posts, so let’s take a lesson from the content marketing best practices I’ve picked up while marketing for PromoRepublic.

Stop being salesy

Social Media Free Webinar img

Promotional posts are not often about discounts or special offers. This is a type of content that represents your brand. Do you remember that the initial goal of social media is to build your brand presence and relations with your followers? Think about company news, webinars and other content that will lead them to your page without being salesy.

Finding the way to speak the same language isn’t hard, just keep in mind the things your clients like and dislike — and that’s what actually called identifying the target audience.

Get Personal

Promotional Post img

Promote your brand with the help of your staff. Try to be more personal. Show them your office or the place where you work. Share your plans and intentions. If you are an offline store – let your online audience get to know your staff and evoke the desire for them to come in and meet them for real. You need to become friends with your followers and be open to get real engagement.

Educational Content

Educational Post img

Blog posts, informative visuals, and infographics fit pretty well.  Determine topics that your audience might be interested in (you can ask them before with the help of visual Q&A post, remember?). 

Curated Content

Curated Content Post img

Curated content is good if it brings value to your brand and your followers. It can consist of mentions, hot topics or influential points of views.

PromoRepublic’s Post Ideas

PromoRepublic’s Post Ideas

Content creators admit that coming up with ideas for whatever topic is challenging. That’s happening because ideas don’t come easy despite of the whole lotta information offline and online. Books, articles, and, probably, colleagues may recommend to solve this issue by writing about every single thing you’re seeing, experiencing or realizing daily. This works. Also, you can surf the web searching for inspiration. We’ve been there too. For that particular reason, we’ve created Template Library and filled it up with ready-made ideas for 0+ industries, 6 categories from trendy content to promotions.

You can choose any picture and let your creativity flow by editing it with Graphics Editor. Then use Advanced Statistics to find out which posts your followers liked most.

Try PromoRepublic

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Caahill@Digital MarketingDariiaKavita mevadaTetyana Recent comment authors
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Tetyana
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Tetyana

Hey Alla, many thanks for sharing the tips on how to find your target audience online. I think the most helpful part here is the point about actually defining the buyer persona first and foremost. You need to understand who they are, then – understand their habits online, then – choose social media platform which they use the most and go there!

The latest stats on social media platforms and the excel template are very helpful for my own exercises on how to describe and document the TA portrait. Thanks again!

Kavita mevada
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Kavita mevada

Thanks for providing such a nice information. If you want more information about importance of social media marketing read it

Dariia
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Dariia

Found this article (and dozens of others) while googling on “how to find your target audience online”. The more I read, the more I understand that before doing any marketing on social, it’s important to know to whom you’re going to talk. So easy and so hard. That’s more likely to hit the bull’s eye if to draw a portrait of a buyer persona — a potential client. The portrait should include such metrics as age, geography, job, interests, needs, fears and dreams. Keeping them all in mind will help to create the right message.

Caahill@Digital Marketing
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I have recently started with social media marketing and understanding target audience is the most important part of social media . You article has helped me a lot as to how to go about this process. I will try to follow each step you have explained here so well.

Thanks for sharing,