Review & CX Strategies for Local Growth with a Google Diamond Expert

Online reviews and customer experience drive growth for franchises and multi-location brands.

Rising expectations and fierce competition demand smart strategies in 2025. Learn practical insights from Ben Fisher, a Google Diamond Product Expert, to optimize your efforts.

Join now to discover how to build trust through reviews, enhance customer loyalty, and adapt to the latest trends in CX.

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Meet Our Speakers

Alex Harbanyof

Local Marketing Expert
PromoRepublic

Passionate about empowering franchises and multi-location brands through data-driven insights and marketing technology

Ben Fisher

Co-Founder
Steady Demand

Google Business Profile Diamond Product Expert with over 25 years of SEO experience, a contributor to the Local Search Ranking Factors Survey

What to expect

The unmissable trends shaping customer experience in 2025
Proven strategies and tools to turn reviews into loyal customers
How to optimize your online reputation and gain visibility with Google’s updates

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CMO Peer Talks is a community that brings together result-driven marketers seeking new ways to innovate in the franchise space to empower franchisees and win local customers. Want to join our private LinkedIn group?

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