Please read these Terms of Service carefully before using our service. These Terms of Service govern your use of our service. If you register for a free trial of our service, these terms will also govern the free trial.
- (a) PromoRepublic Oy (“PromoRepublic,” “We,” or “Our”) provides its services, as defined below, to You through its web site located at www.PromoRepublic.com (the “Site”) and other related sites and applications available on or through the Site, subject to these terms.
- (b) Your access to and use of Site are conditioned on Your full acceptance and compliance with these Terms of Service and this Site Privacy Policy, which are published at www.PromoRepublic.com and which are incorporated herein by reference (“Privacy Policy”). The Terms of Service and Privacy Policy are applied to all visitors, users and others who access or use this Site. By accessing or using this Site, You agree to be bound by these Terms of Service and Privacy Policy. If You disagree with these Terms of Service and/or Privacy Policy or any part of them, You must not use this Site.
- (a) These Terms of Service together with the sign-up form, Pricing Terms, Privacy Policy and any other special terms applicable (hereinafter the “Terms”) govern the provision of our services to You (hereinafter the “User” or “You”). The Privacy Policy explains how We collect and use Your personal data.
- (b) Language of the Terms. These Terms are available in the English language.
- (c) Restricted Countries. While we welcome users from all over the globe, governmental restrictions along with our company policies prohibit PromoRepublic from opening accounts originated from the following restricted and sanctioned countries, as well as high risk and non-cooperative jurisdictions: Afghanistan, Angola, Belarus, Iran, Iraq, Liberia, Libya, Nigeria, North Korea, Rwanda, Russian Federation, Somalia, Sudan, Syria, Yemen, Zimbabwe.
- (a) By using our Services (as this term is defined below), You agree that the information provided to PromoRepublic is accurate, complete, and is Yours or within Your right to use. All registration information You submit to PromoRepublic must be truthful and accurate. You will ensure such information is accurate and up-to-date. You are at least 18 years of age and/or have a full legal capacity to enter into legally binding relations. Your use of the Services does not violate any applicable law, regulation, and/or Your entity, company, or organization rules.
- (b) If You sign up to use our Services for a legal entity, You have the authority and agree to these Terms on behalf of that entity. If You do not have such authority, or if You do not agree with these Terms, You must not accept these Terms and may not use the Service.
- (c) To be eligible to use the Service You (a) must not be restricted from using the Services or be prohibited from using a PromoRepublic account, (b) are not a competitor of PromoRepublic or are not using the Service for reasons that are in competition with PromoRepublic, (c) will not violate any rights of PromoRepublic, including intellectual property rights, such as copyright or trademark rights, and (d) Your are not residing or accessing the Site from one of the Restricted Countries.
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- (a) Any new features or packages, or changes to existing services, are also subject to these Terms. The availability of some new features may require the payment of additional fees and it is up to the sole discretion of PromoRepublic whether access to any new features will require a new fee.
- (b) Our Services are available to You for a fee (hereinafter “Paid Services”). There are different subscription plans from which You may choose the option suitable for Your needs. PromoRepublic reserves the right to determine and change the scope of these subscription plans. The description for each of these subscription plans is available on our Site/Platform or can be provided upon Your request by contacting our Support Team [email protected].
- (c) Unless otherwise agreed upon in writing by the User and PromoRepublic, PromoRepublic does not commit to any specific service or availability level, response times for responding to or repairing defects, or other obligations with regard to the upkeep or maintenance of the Services. While PromoRepublic seeks to ensure that the Services are available and that support tickets are handled within a reasonable time, PromoRepublic undertakes no obligation relating thereto hereunder.
- (d) In particular, the User accepts that the Services may from time to time be unavailable due to planned interruptions of service for, e.g., developing the Services or repairing a defect therein. In such an event, PromoRepublic shall endeavour to provide advance notice, if possible, of such planned interruptions.
- (e) Any services offered by PromoRepublic to You not included in the Services (including customisation, integrations or consultative work) shall be charged separately in addition to your fees for the Services in accordance with the price list of PromoRepublic in force from time to time.
- Please note: Our AI Assistant beta features are subject to additional terms. For details, please see PromoRepublic AI Assistant Beta Terms below. By enabling or using any AI Assistant Feature, you agree to be bound by those additional terms.
- (a) When creating an account, the Site requires a username and a password to access the Site. The User’s registered email address will be used as a username to access their account on the Site. The password can be set by the User at their sole discretion or receive auto-generated upon sign-up from product demonstration. It is up to the User to change their auto-generated password. After registration, the User will be assigned an account on the Site. By completing sign up You confirm that You have read, and agree to comply with our Terms.
- (b) The User is solely responsible for maintaining security and confidentiality of their username and password, and for all activities and damage caused by improper storage of such data, its unauthorized use, and for any consequences which resulted or could have resulted from its use in such a manner. In the case of infringement of the confidentiality of the User’s username and password, and any unauthorized use of their username and password, the User must immediately notify us at [email protected].
- (c) The User agrees not to permit the disclosure of their username and password to third parties, except PromoRepublic, without our written permission. The User is fully responsible for the transfer of rights and access to their account on the Site to third parties. The User is responsible for all actions committed with the use of their account, username and password.
- (d) User accounts are personal and may not be shared between several users unless this has been expressly permitted in the subscription plan purchased by the User from PromoRepublic. PromoRepublic reserves the right to audit user accounts in order to ensure that the number of, and use of user accounts is in accordance with the User’s subscription plan and to ensure the correctness of the service fees charged by PromoRepublic. In the event access to a single user account is permitted for multiple persons under the relevant subscription plan, such multiple or simultaneous shall not exceed the user number limits provided for in the subscription plan.
- (e) Furthermore, a single User only has the right to create a single user account for the Services unless otherwise expressly provided. For example, Users are expressly prohibited from creating successive user accounts to circumvent the limitations on the number of social media accounts connected to a given PromoRepublic account.
- (f) We reserve the right to block the uncommitted and inactive user accounts at our sole discretion after 12 months since the last authorization of such an account at the Site. PromoRepublic will not be liable for failure to provide the Services and access to the Site to Users whose account has been blocked.
- (g) If the User provides false or incomplete information or PromoRepublic has a reason to believe that the information they provided is false, inaccurate or deliberately untrue, PromoRepublic is entitled to block the User’s account unilaterally, and deny their use of the Services and Platform.
- (h) If the User is suspected of having committed illegal actions, including, but not limited to, commitment of fraud with bank cards or other available payment methods, violation of the intellectual property rights of PromoRepublic or third parties, distribution of spam, malware, and other acts violating these Terms of Service and/or applicable laws, PromoRepublic may report such actions to the relevant authorities and/or block such User’s account.
- (i) PromoRepublic will be entitled to disclose the User’s identity to third parties appealing that any material/content posted by such Users in any way violate the intellectual property rights or the right to privacy of such third parties.
- (a) In order to use the Service, you are required to register an account. We will request Your payment details at the end of the Trial. If you continue to use the Services, You will be automatically charged on the day following the last day of the trial, on a recurring monthly basis unless otherwise stated. By providing Your payment details at the end of the Trial, You agree to continue using the Service for a fee until written notice of termination is delivered. If You do not provide us with Your payment details, the trial of service shall automatically expire. In the event the payment can not be processed, Your subscription shall automatically expire.
- (b) Each User is only entitled to a single free of charge trial period. A User may not create, or cause to be created multiple or successive user accounts in order to enjoy several free trial periods as provided under Section 5 E.
- (c) We do not require payment before the start of the Trial. In case You pay subscription fee at the start or during a Trial period, your Trial period automatically expires, and no refunds will be provided. Your access to further Services will depend on your selected subscription plan.
- (d) You can request a one-time extension of the Trial period by contacting us at [email protected]. We reserve the right to refuse to extend the Trial period without explanation.
- (a) Paid Services are available on a subscription basis. Fee amounts are specified on our Site and have to be accepted by You before using a Paid Service. Such Payment Terms are an integral part of these Terms. Fee amounts on the Site are not inclusive of taxes and service fees which are to be paid at the discretion of the User. PromoRepublic reserves the right to convert any free portion or feature of the Free Services into a Paid Service, and vice versa. PromoRepublic may not increase fees during Your subscription period, but may change the fees for Paid Services at any time with 30-days prior notice. In the event You continue to use the Services after such a change, You will be deemed to have accepted the change in question.
- (b) Fees are payable as an advance payment for the Services. PromoRepublic currently uses Braintree and may use other third party payment service providers to handle all payments. PromoRepublic is not liable for the processing of Your payments and shall not be liable for any matter in connection with the processing of Your payments.
- (c) Services are available on a pay-as-you-go basis and are charged at the start of Your elected subscription term (generally monthly or annually). Unless You cancel Your subscription prior to the expiration of its current subscription term, We will automatically renew Your subscription based on Your plan’s renewal cycle and will charge Your credit card or other means of payment You use with the applicable renewal subscription fees. Subscriptions must be canceled at least 3 days prior to expiration thereof to avoid automatic renewal. PromoRepublic will send a reminder prior to the renewal subscription date. If You have not canceled the subscription and have not avoided automatic renewal, You are not entitled to any refunds.
- (d) Authorization to Charge. By becoming a subscriber of the Service and submitting Your credit card or other applicable means of payment information to PromoRepublic, You authorize PromoRepublic to store Your payment information and to charge the billing source You have provided for Your account according to the subscription plan You selected until Your account is terminated.
- (e) Overdue or Declined charges. If You fail to pay Your subscription fee on time, or if Your payment information is entered in error or does not go through for processing and You do not update payment information upon Our request, Your entire subscription may be blocked or canceled if the due payment is not received by PromoRepublic afterYou have been sent a reminder of the overdue payment/declined transaction. After Your subscription is terminated, we will keep Your current account settings on file for 90 days. After that time, PromoRepublic reserves the right to remove such settings from our servers with NO liability or notice to You.
- (a) You may terminate Your subscriptions of Services at any time, but no less than three (3) days prior to the end of the then-current subscription term, by canceling subscription through Platform or by contacting us at [email protected]. You are not entitled to any refunds for fees paid to PromoRepublic, but You will retain access until that billing period is over and You will not be charged again. If Your account is canceled, PromoRepublic reserves the right to remove Your account information along with any account settings from our servers with no liability or notice to You. Once Your account information is removed You will not be able to recover this information. Upon removing Your account, these Terms are terminated and Your access rights to the Services immediately cease to exist.
- (b) PromoRepublic may suspend or block Your account without prior notice if You are in breach of the Terms or if Your actions in using the Service or Your User Content (as defined below) are in breach of law (including but not limited to personal data legislation, intellectual property rights of third parties, laws against defamatory or pornographic material) or terms of your subscription plan or good business practice, or if Your User Content or actions lead to claims by third parties against PromoRepublic. In such an event, PromoRepublic reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any/all current and future use of the Service, suspend or terminate Your account or any part thereof (or Your use of the Service), and remove and discard any of Your content within the Service. In the event we decide to terminate or suspend Your account and/or subscription hereunder, we will have no obligation to refund any payments made by You for the Services.
- (c) PromoRepublic may in any event terminate these Terms and Your right to access and use the Services by way of termination without cause by giving You a thirty (30) day prior written notice, in which event Your right of access to the Services will cease at the end of Your present, paid-up subscription period. PromoRepublic will use reasonable efforts to contact You directly via email to warn You prior to account suspension, termination or upon successful cancellation of Your account.
- (d) Upon the termination or expiry of Your account for any reason, Your right of access to the Services will terminate immediately.
- (a) You hereby grant us a limited worldwide license to use, access, copy, modify, distribute, reproduce, store, transmit, reformat, edit, translate, make derivative works of, publicly display and publish the User Content to the extent needed by us to provide Services to You and for PromoRepublic’s internal business use, including, but not limited to, running analytics and diagnostics on the Site, and modifying, improving or operating the Site or the Platform. The license You grant us is non-exclusive, fully-paid and royalty-free, transferable and sub-licensable.
- (b) You are solely responsible for Your User Content and liable for any consequences out of or related to publishing or transmitting such content. By publishing or transmitting Your User Content, You confirm that You have the right to publish or transmit such User Content and that such actions do not violate these Terms, applicable law, or the intellectual property rights of any third persons. You must ensure that no private content is accidentally made public.
- (c) If You use our Services to carry out promotional campaigns, contests or similar, You are solely liable for ensuring that performing any such activities are in compliance with all applicable laws and rules of the corresponding social media provider.
- (d) PromoRepublic does not monitor the User Content. You are solely liable for the compliance of Your User Content and activities to the terms of the corresponding social media service providers.
- (e) However, without assuming any obligation to do so, PromoRepublic may delete any User Content or suspend or terminate Your User account with us at its sole discretion. PromoRepublic may take such actions without any prior notification to the User.
- (f) PromoRepublic is not required to keep back-up copies of User Content once Your account or User Content is removed or blocked for whatever reason. We make no guarantee that User Content will be safely stored. To be safe, You should independently back-up Your User Content, to the extent permitted herein and by applicable laws and regulations.
- (a) Use the Services for illegal, harmful, misleading, fraudulent or other malicious purposes or to publish or communicate any unlawful, defamatory, violent, harassing, sexually explicit or otherwise objectionable content;
- (b) Transmit material or content that contains viruses or other malicious code, or content which infringes or may infringe intellectual property or other rights of third persons;
- (c) Display, use or post the files that You download from the Site (hereinafter “Files”) in a way that would lead to the conclusion that the model in the Files approves or endorses the items or services of any venture or trademark;
- (d) Show a person depicted in the Files in sensitive scenarios that could reasonably be considered offensive or unflattering to that person (e.g., related to mental and physical deficits, sexual or implied sexual activity or preferences, crime, physical or mental abuse or ailments);
- (e) Use the Files for pornographic, illegal or immoral purposes; and/or use the Files in items or products that could embarrass or humiliate a person or model in the Files;
- (f) Send unsolicited, intrusive messages, spam, “chain letters”, etc. to PromoRepublic and Users;
- (g) Perform unauthorized actions for collection, storage, use or disclosure of Users’ personal information obtained by the User when using Site or as a result of uploading Files or obtaining Services;
- (h) Take any actions which may lead to the liability of PromoRepublic towards any party or which may cause a suspension or termination of services offered by third parties to PromoRepublic or Site Users;
- (i) Interfere with the Site operation, Services available therein and other Users’ accounts;
- (j) Register on the Site under another username and password, already being a registered User of the Site;
- (k) Attempt unauthorized access to the Site or the servers on which it is hosted, or any other servers, computers or database, other equipment and technological tools related to the Site;
- (l) Perform DoS-attacks and DDOS-attacks on the Site;
- (m) Perform any other actions, which may violate the provisions of these Terms of Use and/or applicable laws, on the Site.
- (a) The content provided through our Service, including all information, data, text, graphics, images, templates, sound files, software, advertisements and other material contained in PromoRepublic’s libraries, website and Service is the property of PromoRepublic and/or its licensors, and shall remain exclusive property of Us/said licensors (hereinafter “PromoRepublic Content”).
- (b) PromoRepublic grants You a limited, revocable, personal (unless otherwise provided in the subscription plan), non-exclusive license to access the Service and view, copy, print and publish the PromoRepublic Content made available to You through the Service during the term of Your valid subscription. You may use such PromoRepublic Content for Your own use but You may not edit or make derivative works of PromoRepublic Content, or reproduce, distribute or display it for any other reasons than provided in these Terms.
- (c) For avoidance of doubt, You are not permitted to publish or use in any other way any of the pre-written templates in the library of PromoRepublic for any other purpose than for the use of the Services. These Terms do not grant You any rights to use the PromoRepublic trademarks, logos, service marks, button icons, design, domain names or other distinctive branding features, whether for commercial or non-commercial use, without the prior express consent of PromoRepublic.
- (a) PromoRepublic, other Users or third parties may provide content during the provision of Services or redirection to other websites (hereinafter “Linked Sites”). PromoRepublic expressly disclaims responsibility for the accuracy, quality, legality, nature, availability or reliability of such Linked Sites through the Services.
- (b) These Linked Sites are provided solely as a convenience to our Users. Such Linked Sites are not under Our control, and We are not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites.
- (c) You will need to make Your personal independent judgment regarding Your interaction with these Linked Sites.
- (a) The AI Assistant Features are intended solely for use by authorized PromoRepublic customers participating in the beta program. Access is by invitation only and may be limited to certain user roles, account types, or geographies. PromoRepublic reserves the right to determine eligibility criteria and to accept, reject, or revoke participation at its sole discretion.
- (b) You represent and warrant that you are legally permitted to access and use the AI Assistant Features under the laws applicable to you and your organization. You must not permit unauthorized third parties to access the AI Assistant Features on your behalf.
- (c) You may disable the AI Assistant Features at any time by contacting PromoRepublic or via administrative settings, if available. Certain sub-features (e.g., CRM-based personalization, automated replies) may be individually disabled by module.
- (d) PromoRepublic enforces role-based access controls to restrict AI Assistant Feature access to authorized users only. You are responsible for configuring and managing user permissions consistent with your internal policies.
- (a) The AI Assistant Features are made available on a beta, limited-release, or experimental basis for evaluation purposes. These AI Assistant Features may not be fully supported, secure, or production-ready, and are provided “as is” with no commitment to functionality, availability, or stability. Features may contain errors, inaccuracies, or incomplete functionality.
- (b) PromoRepublic may modify, limit, suspend, or discontinue any AI Assistant Feature at any time, with or without notice and without liability. Inclusion in the Beta does not guarantee availability in general release, continued access, or commercial support. Participation in the Beta does not entitle you to roadmap visibility, preferred pricing, or future product access.
- (a) The AI Assistant Features are designed to assist users and improve productivity by automating or enhancing certain tasks. These Features may include, without limitation: (i) generating suggested content (e.g., social media posts, captions, review replies); (ii) summarizing metrics or suggesting next actions; (iii) triggering automated alerts or insights based on platform usage; and (iv) personalizing outputs based on CRM fields, user roles, or account data (if enabled). These features may rely on third-party large language models (LLMs) or other machine learning technologies. Outputs are generated based on user prompts, metadata, context, and available content.
- (b) AI Assistant Features are assistive in nature and do not replace human oversight. AI-generated outputs may be incomplete, biased, or inaccurate and should always be independently reviewed prior to any publication or operational use.
- (a) PromoRepublic uses third-party AI service providers to power AI Assistant Features. These providers process submitted data solely to generate requested outputs, under data protection terms consistent with the data processing agreement between Parties.
- (b) Prompt and output data are processed in a stateless manner. PromoRepublic’s AI service providers process data solely for inference and do not retain or use your data for training or model fine-tuning. PromoRepublic may store output logs or metadata only within its own infrastructure for internal purposes such as compliance, performance tuning, or client support — subject to strict access and retention controls.
- (c) By enabling AI Assistant Features, you authorize PromoRepublic to engage approved third-party AI service providers as sub-processors to perform inference tasks. A current list of applicable sub-processors is maintained at https://promorepublic.com/en/list-of-promorepublic-processors-sub-processors/.
- (a) You are solely responsible for: (i) reviewing, validating, and approving any AI-generated outputs before use or publication; (ii) ensuring outputs are accurate, lawful, brand-compliant, and suitable for your intended use; or (iii) ensuring that any data you submit is accurate, lawful, and appropriately authorized.
- (b) You agree not to use the AI Assistant Features to: (i) generate or disseminate infringing, misleading, defamatory, discriminatory, or harmful content; (ii) support high-risk decisions in legal, medical, financial, or regulatory contexts; (iii) violate any applicable law or third-party rights; (iv) perform automated decision-making with legal or similarly significant effects on individuals without appropriate safeguards; or (v) circumvent platform controls, content approval workflows, or brand restrictions.
- (c) You must not use the AI Assistant Features to process any sensitive personal data (as defined under the applicable data protection legislation), including but not limited to data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning a person’s sex life or sexual orientation. PromoRepublic disclaims all responsibility or liability for any use of the AI Assistant Features to process sensitive personal data in violation of this restriction.
- (a) Where AI-generated content is displayed to or shared with end-users (e.g., review replies, automated messages), you are solely responsible for: (i) ensuring any required disclosures regarding AI involvement are clearly and prominently provided, where applicable under applicable laws, third-party platform rules, or industry standards; (ii) monitoring and reviewing AI outputs for fairness, accuracy, non-discrimination, and brand compliance; and (iii) applying appropriate human oversight in accordance with your internal risk management policies and applicable legal obligations. PromoRepublic strongly recommends human review of AI-generated outputs, particularly in multilingual, region-specific, or sensitive use cases.
- (b) If you use the AI Assistant Features in public-facing or customer-facing contexts, you are solely responsible for assessing and fulfilling your own obligations related to transparency, fairness, risk classification, and compliance with internal governance standards. PromoRepublic does not monitor your deployment context or end-user interactions and assumes no responsibility for client-side oversight failures.
- (a) All intellectual property rights in and to the AI Assistant Features – including any models, algorithms, system logic, prompts, infrastructure, or associated content – are and shall remain the exclusive property of PromoRepublic or its licensors. No rights are granted except as expressly stated in these Beta Terms.
- (b) You retain all rights and ownership in any original content or data you submit through the AI Assistant Features. To the extent that any AI-generated outputs are legally protectable and not derived from PromoRepublic materials, and subject to your compliance with these Beta Terms, PromoRepublic assigns to you any rights it may hold in such outputs.
- (c) PromoRepublic does not claim ownership of your submitted prompts or your lawful use of generated outputs. However, you may not use the AI Assistant Features to reverse engineer, extract source code, or replicate the underlying models, datasets, or architecture.
- (d) Nothing in these Beta Terms grants you any license or right to use PromoRepublic’s trademarks, brand elements, or other intellectual property except as explicitly authorized in a separate agreement.
- (a) You acknowledge and agree that the AI Assistant Features are experimental, provided in beta form, and may generate incomplete, inaccurate, or inappropriate outputs. You use the Features voluntarily and at your sole discretion and risk. PromoRepublic makes no representations or warranties regarding the reliability, accuracy, or suitability of any AI-generated content for your intended purposes.
- (b) To the fullest extent permitted by applicable law, in no event will PromoRepublic be liable to the other for any indirect, incidental, punitive, special, exemplary, or consequential damages, including but not limited to loss of revenue, profits, data, goodwill, business interruption, or anticipated savings, arising out of or in connection with: (i) use or inability to use the AI Assistant Features; (ii) reliance on AI-generated content, suggestions, or automated outputs; (iii) publication, display, or distribution of AI outputs; (iv) errors, omissions, or interruptions in functionality; (v) access delays, performance degradation, or feature discontinuation; or (vi) any other matter relating to these Beta Terms or the AI Assistant Features – whether based on breach of contract, tort (including negligence), strict liability, or any other legal theory, and even if a Party has been advised of the possibility of such damages.
- (c) To the extent liability cannot be excluded, each Party’s total aggregate liability arising out of or relating to these Beta Terms and the AI Assistant Features will be limited to the greater of: (i) the total fees paid (if any) for the AI Assistant Features during the three (3) months immediately preceding the event giving rise to the claim; or (ii) one hundred U.S. dollars (US$100).
- (a) You agree to indemnify, defend, and hold harmless PromoRepublic, its affiliates, subsidiaries, officers, directors, employees, and agents from and against any third-party claims, demands, actions, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way related to: (i) your breach of these Beta Terms; (ii) your use or misuse of the AI Assistant Features; (iii) any data, content, prompts, or materials submitted through the AI Assistant Features; (iv) your publication, reliance on, or distribution of any AI-generated outputs; and (v) your violation of applicable law or third-party rights in connection with use of the AI Assistant Features. This obligation survives the expiration or termination of your participation in the Beta or your use of the AI Assistant Features.
- (a) You may provide feedback, comments, usage insights, or suggestions related to the AI Assistant Features (“Feedback”). You agree that all Feedback submitted during the beta is considered non-confidential unless PromoRepublic explicitly designates otherwise in writing. By providing Feedback, you grant PromoRepublic a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and incorporate the Feedback into any PromoRepublic product or service without obligation or attribution.
- (b) PromoRepublic may monitor your use of the AI Assistant Features to maintain system performance, detect misuse, support customers, and fulfill legal or compliance requirements. Monitoring may include the collection of aggregated, anonymized, or de-identified usage statistics and logs.
- (c) PromoRepublic may use de-identified AI prompt data, metadata, and output logs to improve the functionality, accuracy, and relevance of its AI Assistant Features. Such data use will be consistent with the data processing agreement(s) between Parties. No personal data is shared with third-party AI service providers for training purposes.
- (a) The AI Assistant Features, including their functionality, performance, design, and any related non-public information disclosed by PromoRepublic – whether written, oral, visual, or in any other form – constitute confidential information of PromoRepublic.
- (b) You agree not to disclose, share, or publish any such confidential information to any third party without PromoRepublic’s prior written consent. You must protect PromoRepublic’s confidential information using at least the same degree of care that you use to protect your own confidential materials of a similar nature, and in no event less than a reasonable standard of care.
- (c) These confidentiality obligations are in addition to any confidentiality provisions set forth in the Agreement between you and PromoRepublic and shall survive the expiration or termination of your participation in the Beta. Unless otherwise stated in the Agreement, these obligations remain in effect for a period of three (3) years from the date of disclosure.
- (a) PromoRepublic reserves the right to suspend, restrict, revoke, or terminate access to the AI Assistant Features at any time, with or without notice, including but not limited to the following circumstances: (i) for operational, legal, or technical reasons; (ii) to comply with changes in applicable law or third-party provider terms; (iii) in the event of misuse, unauthorized access, or violation of these Beta Terms; or (iv) to phase out or transition beta features for general availability, implement security updates, or discontinue vendor relationships.
- (b) Suspension or removal of the AI Assistant Features will not affect your access to core PromoRepublic platform services unless otherwise specified in your Agreement. No refunds, service credits, or guarantees of feature continuity are provided in connection with experimental or beta functionality.
- (a) The AI Assistant Features are provided on a beta basis “as is,” “as available,” and “with all faults,” without warranty of any kind. To the fullest extent permitted by applicable law, PromoRepublic disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.
- (b) PromoRepublic does not warrant or represent that the AI Assistant Features will: (i) operate uninterrupted, securely, or error-free; (ii) meet your performance expectations, intended use, or legal/regulatory requirements; (iii) produce accurate, complete, current, or compliant outputs; (iv) be supported, maintained, or included in future releases.
- (c) The AI Assistant Features rely on third-party large language models, and PromoRepublic does not control the underlying model architecture, training data, or inference logic. Accordingly, PromoRepublic disclaims responsibility for the behavior, content, or performance of such third-party providers.
- (d) You understand that AI-generated outputs are machine-generated and may contain inaccuracies, biases, or inappropriate content. PromoRepublic does not review, verify, or endorse any outputs.
- (e) The AI Assistant Features and outputs are not intended to constitute legal, regulatory, marketing, or professional advice. You agree not to rely on any AI-generated output without independent review by qualified personnel.
- (a) These Beta Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws specified in the Agreement between you and PromoRepublic.
- (b) Any dispute arising out of or in connection with these Beta Terms shall follow the dispute resolution process and venue set forth in the Agreement. If the Agreement does not specify such a process, the Parties agree to first attempt to resolve the matter through good faith negotiations. If no resolution is reached within thirty (30) days, either Party may pursue available remedies in a competent court of jurisdiction.
- (a) PromoRepublic may update or modify these Beta Terms at any time. Any material changes will be communicated through reasonable means, such as email, platform notifications, or updates within your administrative dashboard.
- (b) Unless otherwise specified, updated Beta Terms become effective upon publication. Your continued use of the AI Assistant Features after the effective date constitutes your acceptance of the revised Beta Terms. If you do not agree to the updated Beta Terms, you must disable the AI Assistant Features and discontinue further use.
1. Introduction.
2. General.
3. Eligibility.
4. The Service.
PromoRepublic is an AI-powered all-in-one local marketing platform that provides businesses with the tools to manage social media, brand and marketing assets, local SEO, and reviews. PromoRepublic provides a social media marketing tool for various social media sites (for example Facebook, LinkedIn, Twitter, Pinterest, Google My Business, Instagram, TikTok) through our platform (hereinafter the “Services”). The Services include (a) the Site, (b) PromoRepublic Website Application/Platform, (c) PromoRepublic Mobile Applications, and (d) other services provided through the Site based on the plan purchased, including custom content (not limited to all software, data, text, images, sounds, videos, gifs, advertisements) and other templates made available through the Site.
5. Account Registration.
You can sign up to the Service with Your personal or Your business entity’s e-mail or a personal Facebook account. By registering on the Site, You agree to provide true, accurate, current and complete information which may be requested on the Site. You agree to regularly update such information in order to ensure its relevance and accuracy.
6. Trial.
We may offer a free trial of the service without payment (hereinafter the ”Trial”). The length of the trial can be changed at our sole discretion and is specified on our Site.
7. Fees and Payment.
8. Cancellation and Termination
9. User Content.
Any content You store or post through our Service (hereinafter “User Content”) remains Yours. User Content can be, for example, texts, pictures, fonts, reviews, campaigns created and uploaded by You. User Content is not content You received or used from PromoRepublic libraries or through PromoRepublic Service in any other way.
10. Prohibited activities.
You are NOT permitted to do the following:
The above-mentioned actions can be qualified as an offense entailing the punishment and sanctions provided for by law. In the case of such violations, PromoRepublic will be forced to apply to the competent authorities to enforce its rights and interests, as well as the rights and interests of the Users of the Site. In the case of the above actions, such User’s right to use the Site and Services will be discontinued and PromoRepublic will be entitled to disclose the User’s personal data and information to the competent authorities and persons as provided for by the applicable laws.
11. Intellectual property.
By accepting these Terms You agree that PromoRepublic Content (e. g. templates, texts, images, and other material) is not unique to Your business and it may be used and published by other Users as well.
Other than the right to access and use the Services as expressly provided herein, all intellectual property rights to the Services not explicitly granted to You in these Terms are retained by PromoRepublic. Except as expressly permitted above, any use of any PromoRepublic Content without the prior written permission of PromoRepublic is strictly prohibited and any use of PromoRepublic Content in breach of these Terms will terminate the license granted and Your agreement with us. To request permission for uses of PromoRepublic Content not included in this license, You may contact PromoRepublic at contact details provided below.
12. Privacy Policy.
User privacy and protection of User information provided to PromoRepublic while using the Services is very important to PromoRepublic. Processing of User personal data by PromoRepublic is subject to the PromoRepublic Privacy Policy.
13. Third party content.
14. No warranties.
PromoRepublic disclaims any and all warranties, expressed or implied, in connection with the Services. The Services are provided to You “as is” and “as available” and we do not, e.g., offer any warranties as to quality, fitness for purpose, non-infringement, completeness or accuracy of the Service. In particular, we do not warrant that the Services will work with any user interface or browser, or with any network connection particularly if the User does not have a sufficiently fast and reliable internet connection and updated and modern user interface and browser. Regardless of our efforts to provide You with services of the highest quality, safety and security, we make no warranty that the Services will be uninterrupted, timely or error-free or that defects will be corrected. PromoRepublic does not warrant that the collection, transmission and storage of personal data is secure at all times.
PromoRepublic reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Services, all without liability to You for any interruption, modification, or discontinuation of the Services or any function or feature thereof. Reasonable advance notification will be provided of discontinuing the Services where possible. PromoRepublic is not responsible for any difficulties in operating or using the Services that are caused by the web hosting service provider, social media service provider, Your internet service provider or any other third party unless required by applicable law.
15. Limitation of liability.
To the maximum extent permitted by law, PromoRepublic shall not be liable for any damages or loss of profit resulting from Your use or inability to use the Services or any unauthorized access to or interruption, alteration, loss or deletion of Your User Content or data. Furthermore, PromoRepublic shall in no event be liable for indirect, consequential or punitive damages.
In any event, the aggregate liability of PromoRepublic is limited to the amount that the User has paid to PromoRepublic for the Services during the twelve (12) months immediately preceding that month in which the event giving rise to PromoRepublic’s liability occurred.
16. Indemnification.
You agree to indemnify, defend, and hold PromoRepublic and its third party service providers harmless from and against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys’ fees) arising out of or relating to any User Content You submit, transfer or make available through the Services, or from any promotional campaigns or contests organized or created by You, or Your misuse of the Services; Your breach or alleged breach of any of these Terms and Your violation of any rights (including intellectual property rights) of a third party.
17. Amending the Terms.
PromoRepublic reserves the right to amend any part of the Terms at any time. PromoRepublic will notify You of any change (for example via email to the email address associated with Your account or by a notification when You sign in or by some other method). You are responsible for reviewing the Terms. By continuing use, You agree to accept the amendment and modification.
18. Applicable law and dispute resolution.
The Terms are governed by the laws of the Republic of Finland without regard to its conflict of law rules. Any disputes arising out of or in connection to these Terms shall be finally settled by the District Court of Helsinki, Finland, unless otherwise required by mandatory law.
The legislation in Your country of residence might provide consumers with rights that are in conflict with the provisions of these Terms. In such a case, the mandatory provisions of the law supersede the conflicting provisions in these Terms. For more information on Your consumer rights, please contact Your local consumer advisory organization.
19. Final provisions.
These Terms together with the sign-up form, Pricing Terms, Privacy Policy and any other special terms applicable constitute the entire agreement between You and PromoRepublic with respect to the subject matter of these Terms, and supersede and replace all previous agreements, written or oral, applicable to the subject matter of these Terms.
If any provision of these Terms is found to be void, invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions contained herein will not be affected or impaired.
20. Assignment.
PromoRepublic may assign any or all of its rights hereunder to any party without Your consent.
21. Notices.
Please send all notices under these Terms to PromoRepublic to the e-mail address listed below.
Contact Details
PromoRepublic Oy
c/0 Epicenter Helsinki,
Mikonkatu 9,
00100, Helsinki, Finland
E-mail: [email protected]
PromoRepublic AI Assistant Beta Terms
These Beta Terms (“Beta Terms”) govern your access to and use of PromoRepublic’s artificial intelligence-powered features, including any experimental, beta, or limited-release functionality (collectively, the “AI Assistant Features”). These Beta Terms supplement and form part of the agreement(s) between you and PromoRepublic governing your access to and use of the PromoRepublic Platform and Services, which may include, without limitation, the Order Form, Terms of Service, Master Platform Subscription Agreement, Data Processing Agreement, or any equivalent agreement between you and PromoRepublic (collectively, the “Agreement”). In the event of a conflict, these Beta Terms control solely with respect to the AI Assistant Features.
By enabling or using any AI Assistant Feature, you agree to be bound by these Beta Terms.
1. Eligibility and Participation.
2. Beta Nature and Modifications.
3. Description of AI Assistant Features.
4. Third-Party AI Service Providers.
5. Use Restrictions.
6. Attribution, Transparency, and Disclosure.
7. Intellectual Property.
8. Limitation of Liability.
9. Indemnification.
10. Feedback and Usage Data.
11. Confidentiality.
12. Suspension or Termination of AI Assistant Features.
13. Disclaimer of Warranties.
14. Governing Law and Dispute Resolution.
15. Updates to These Beta Terms.
Contact Details
For any questions or concerns regarding these Beta Terms or your use of the AI Assistant Features, please contact:
PromoRepublic Oy
c/o Epicenter Helsinki,
Mikonkatu 9,
00100, Helsinki, Finland
E-mail: [email protected]
