Review Suite

Build trust,
increase sales

Generate and manage reviews in one place.
Automate, personalize, and localize replies with AI.

Centralized review management at scale

Review Generation

Create a steady flow of fresh reviews on top listing sites,
by automating review requests.

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Review Management

Respond to leads faster than your competition. Use AI
to sound like a human with the quickness of a bot.

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Review Marketing

Showcase your best reviews everywhere customers
are searching.

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Review & CX Insights

Monitor review scores, CX metrics and sentiment to evaluate brand health and benchmark against competitors.

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Review management, simplified

Easy to scale, easy to automate, easy to personalize and localize.

Create a stream of fresh reviews
across leading listing sites

Invite customers to review their recent purchase or visit
to your locations. Automate requests after every transaction
to consistently build your reputation.

Monitor 130+ review sites
and all locations from one dashboard

Aggregate 300+ data points from 150+ channels across
social media, reviews, and industry-specific listings.

Trigger automated review replies
with Reply Assistant

Autoreply with personalized messages based on rules
for specific brands, locations, or star ratings.

Personalize and localize replies
at scale with AI

With just two clicks, you can now generate highly customized replies, including personal and location context, translate replies, and responses into platform languages.

Put your best reviews on a stage

Turn customer reviews into powerful social proof
on your website or social media.

Understand your reputation
and CX across locations

Get a birdeye view on your locations scores and key KPIs across brands, regions, and locations. Use leaderboard to support and coach locations.

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Case study

JAN-PRO Systems International

How Cleaning Franchise Grew Leads Across Their Locations’ Google Profiles

142%

Engagement growth on social media

134%

Increase in traffic to the websites

171%

More direction requests on Google

Read full story Show all stories

Stay ahead
with competitive insights

Automate competitor data gathering and analysis across
key channels. Benchmark your review performance
against industry standards.

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Use sentiment analysis to improve products and services

Measure customer experience by analyzing sentiment across various categories and locations. Uncover trends and dissect multilingual feedback to pinpoint emerging patterns.

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